Allowances contain the funds available for users to spend via their Extraordinary card. A user must have an available Allowance assigned to them before they can use their card to transact.
Log in to the Extraordinary Customer Portal
- Use your administrator credentials to log in to the Extraordinary customer portal: https://customer.extraordinarypay.com/
Navigate to the Funding management menu
- Select 'Transactions' under Activity
https://customer.extraordinarypay.com/funding
View the transaction details
- Filter the dates for last month or the required time period.
- Click on 'Statement Export'
- Once you have exported the Statement, you will see any top ups that were added to the Funding during the filtered time range and the employee transactions that were taken out of it.
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