Setting up your Extraordinary account

Once you've created your Extraordinary account, as per this guide, you are ready to add all the details you need to get Extraordinary cards in your employees' wallets!

There are three things to check off:

1. Creating your employee Contribution Allowances- These are assigned to your employees and create the rules for where funds can be spent.
2. Adding your employees - You need to add your users to the system and allocate Allowances/Accounts to them.
3. Making your first payment - Ensure there are funds available for your employees to access when they make a purchase with their card.

Head to https://customer.extraordinarypay.com/onboarding and select 'Get Started'

Enter the name of the first Allowance/Account you're setting up for your users and select 'Continue'

Set the conditions for the Allowance/Account and select 'Continue'. For more information on what Accounts are and how they work, check out this section of our Help Centre.

Enter the details of the different Tiers of amounts you wish to make available for your Users. You can have one Account with different Tiers. Some users may get different amounts depending on their role in the organisation for example.

You can remove Tiers by selecting the rubbish bin icon. 

To create a new Tier, select 'Add Tier'. Make sure to Save the changes before you select 'Continue'

Select the categories which control where the funds on this account/allowance will be able to be spent. You can also choose 'All Categories' to allow the funds to be spent without restriction.

Once you've set the restrictions, select 'Continue' 

Choose the start date conditions for the Account/Allowance and select 'Continue'

Choose what happens to unused funds at the end of the Account/Allowance renewal period and select 'Continue'

Finally, Review the Account/Allowance and 'Continue'

Add your employees' details. You can add more in the customer portal later, no need to set everyone up now! When you've added your initial users, select 'Continue'

Enter your payment details to add the initial available funds for your account, and select 'Pay'. You can top this up before you issue cards to your users.

Now review your setup and make any adjustments before saving.

Congratulations! You're now even more Extraordinary!