Each Allowance assigned to an employee is like a separate account with it's own balance and conditions. An employee could have an 'Open' allowance with a balance of $100 they can spend anywhere, as well as a 'Health' allowance where they can spend at their doctor and pharmacy.
It is possible for the same Allowance to be applied to multiple users, and for users to have multiple Allowances. This means you can tailor the funds available and spending restrictions for individuals or groups of people across your organisation.
You can see your Allowances details here: https://customer.healthnowhq.com/allowances or by navigating to 'Allowances' in the left navigation menu.
You can create new Allowances by clicking on '+ New' in the top right. To find out more about creating Allowance, check out this guide.
You can edit individual Allowances by clicking on the pencil icon in the top of each Allowance window to update the available Tiers, Categories and Settings for the Allowance.
Before an Allowance can be used, it must be assigned to the relevant employees. See this guide on how to assign Allowances to users.
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