What do I need to do when an employee's Allowance renews?

You don't need to do anything to renew your employee's allowance balance. This is handled automatically by the Extraordinary system.

Each allowance follows the expiry / renewal rules set when you created the allowance. These rules determine the renewal date for each employee, as well as what happens to any unused balance.

The renewal date for an Allowance can be the same for all of the employees assigned, or can be dependent on the date the individual employee was assigned the plan. This information can be viewed in the Allowance details found at: https://customer.extraordinarypay.com/allowances