Adding your employees as Users

The first step to take in setting up your organisation to participate in Extraordinary Public Transport is adding all of your users to the system. 

What Employee ID / User ID do I use?

When adding a user you will be asked to provide a unique ID value. This should be the employee ID you use internally in your HRIS or Payroll system. It is used for matching salary sacrifice payments received to the correct person. Without this ID the payment allocation automation cannot run and you will need to manually intervene to assign funds.
 

Why add all users?

We recommend adding all eligible users at the start of the process - you're not billed for users added, only those who receive salary sacrifice contributions. This sets you up to use Extraordinary to run a signup campaign of emails designed to maximise user signup. We want to help get as many of your team benefitting from the tax savings available!

 

How do I add users?

You can add users via the customer portal interface. Please read this guide for steps to add users to your Extraordinary account.

The other options are a CSV upload for large lists of users. Here's the guide on how to do that.

We also support SCIM provisioning via Entra. Follow these steps for SCIM provisioning.

Do you notify users when they're added to the system?

We do not. You can safely upload or add users in advance of going live. User profiles need to exist before you can send out signup emails, or allocate payments, which will be covered in another guide.