In the Extraordinary customer portal, your employees - the people who are issued an Extraordinary card - are referred to as 'Users'. Adding a User to your Extraordinary account involves the following steps:
Log in to Extraordinary customer portal
- Access customer portal: Use your administrator credentials to log in to the Extraordinary customer portal
Navigate to the User management menu
- Select 'Users' from the left navigation menu to go to https://customer.extraordinarypay.com/users
Choose to add one, or multiple users
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To add multiple new users via CSV import: select 'Import Users'. Click here for a guide on the CSV import process.
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To add one new user: select the option '+ Add' in the top right of the page. Continue with the steps outlined in the rest of this guide.
Enter employee details
Employee details: Fill in the required details for the new employee.
- First Name
- Last Name
Phone number is optional.
You can add the User Id if there is an internal employee id available for the user.
Tags: Select from the dropdown the Tags you want to assign to the new user. These tags will enable you to filter your employees during searches. These tags are optional, and can be changed or removed if you wish.
Verify and Save
- Review Details: Double-check all entered information for accuracy.
- Save: Once verified, click 'Save' to finish creating the new employee record.
If you later need to check or update a User's details, you can edit them from the User management menu: https://customer.extraordinarypay.com/users.
Check out this guide for information on viewing and editing Users.
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